Alright. The soldering iron touches the connectors. Johannes Rohr, the standoffs used to secure the hdd/optical board may not have been fully seated on the mother board prior to wave soldering only way to test is get 2 screws 2 springs insert from underside of standoffs and apply heat to reflow solder, © 2021 iFixit — Licensed under Creative Commons — Privacy — To subscribe to this RSS feed, copy and paste this URL into your RSS reader. While using Windows 10, accessibility of BIOS might seem difficult and for that very reason, I have attached the steps that one can follow to reach the BIOS when the hard disk is … It doesn't see the hard drive at all. Or the power supply to the drive fails on the laptops motherboard. Confirm whether the computer can recognize the hard disk or SSD. I'm thinking of strengthening the connector joints as per this video https://www.youtube.com/watch?v=DXrZd5cF... because the solution above was only temporary. I have finally found a permanent solution to this ASUS HDD problem. when pc powered on, it go to infomation stating reboot & select proper boot device or insert boot media in selected boot device and press a key.i almost forgot a hdd for a desktop pc BIOS saw all the attached SATA drives. If it still does not work there then the drive is dead. So there is no space there. Do you happen to know? Just remove HDD,clean the contacts and try to push HDD with your hand in board connection.Do a test while pushing the HDD.. What is the effect? All of the hard drives and USB drives show in File Explorer but the DVD drive does not. It only takes a minute to sign up. Geethanjana Wanigasekara. On further troubleshooting I found laptop boots without problem as long as it is kept in that position. Hello. I just finished cleaning up my girlfriend's x550c, and after putting it all together, the laptop opens, and it says "Reboot and select proper boot device or insert boot media in selected boot device and press key". By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy. The hard drive needs to be re-seated if bios is periodically not recognizing the hard disk. There are two fixes; reflow the traces at both ends of the ribbon (it’s easy to identify, as it crosses the HDD caddy), or purchase a new ribbon, daughter board and ribbon connector (for the motherboard interface). this does however seem to be a need for a BIOS reset. Check to see if there is a HDD diagnostic test program provided by the HDD manufacturer. Faulty Hard Drive; If you have completed the above checks and procedures and the drive is still not properly detected, please attempt to use SeaTools for DOS (see the tutorial here) to test the drive. Try reseating the HDD and see if it improves any. my laptop suddenly rebooted when i was used it for browsing with chrome. Bang!!!! Solution 2: Change the USB Port to Recognize New Hard Drive. If you still cannot use ATA or SATA hard drive for saving data, you can format the hard drive in your PC to make it usable for saving data now: 1. So I thought, I should reboot, go into the BIOS, see if there's a problem. They have … Method 3. I then bought a HDD caddy . I have the same problem that you had. If failed remove the drive and plug it back in. Put it in another computer and it will not pick it up. I sometimes can fix it by making them 2nd boot before the DVD drive. Method 4. If the hard drive does not show up in BIOS, gather as much information about your PC as you can and write it down.Such as the model and manufacturer of the drive, the manufacturer of the computer or motherboard, and the BIOS manufacturer as well as the version. I go into BIOS but under BOOT, the SSD doesn't show up. Why do electrons jump back after absorbing energy and moving to a higher energy level? Making statements based on opinion; back them up with references or personal experience. my biostar n6853b motherboard doesn't detect my 500gb sata hdd ,but what's wierd ,the drive already has the OS (Win 7 ultimate)installed in it. BIOS doesn't recognize hard drive but Windows does First post, long time reader. Which would be bad news but is rather unlikely. It appears that you have narrowed it down to the connector area BUT which side of the connector, the HDD or the motherboard? Why does the dpkg folder contain very old files from 2006? If it is the damaged MBR that causes the Windows not detecting the hard drive but BIOS does, you can also use AOMEI Partition Assistant to directly rebuild MBR. Bye! If you do not detect the normal sound of an HDD spinning and the computer no longer detects it then either of these have gone wrong: Try again (the previous sort of resets things). if you do not do this, then the “ASUS motherboard not detecting SATA hard drive” will continue to appear in the future. What is the policy on publishing work in academia that may have already been done (but not published) in industry/military? My thinking is that it is the same SATA controller for both drives (I may be wrong with this of course) and the DVD never fails to be seen so therefore I think that it could be either a HDD power problem, HDD connection problem or HDD circuit problem. It sees the USB drive if I try to boot off of that, but that is it. Contact hard drive manufacturer for help and update hard drive drivers; The case where the hard disk is not detected is a hardware issue and requires you to have an understanding of BIOS. Luckily SATA is a standard format and you should be able to plug in as an additional drive in a average desktop. It's 1007a. it works with out a need to reinstall anything. Super User is a question and answer site for computer enthusiasts and power users. -I formatted the hard drive, set Bios to Legacy mode, install fresh Windows 7-I upgraded it to windows 10 but can't use Uefi now So at this point I want to install a fresh copy of windows 10 in Uefi mode. Jake Bertuglia, Benson Mophakedi Did you do something to clean it? Has anyone tried strengthening the connector as shown in the YouTube video? Solved. Will formatting HDD helps? Any CD/DVD media I insert doesn't open also. Well I tried to solder the connection and FAILED!!! I suggest taking the bottom panel off by unscrewing all the screws and disassembling it. I have Hdd WD1600avvs and it worked on my previous motherboard in IDE mode of SATA controller. Thanks in advance. I can take a HDD from another computer that is running windows 10. This issue commonly occurs. Try again. When installing the OS, sometimes motherboard drivers are not installed immediately; to do this, you need to perform several actions. I dont want to shed money for new HDD without diagnosing the issue. Thanks raybay. Is the BIOS detecting the DVD drive when it does not detect the HDD? I then tried the 1TB drives again, and noticed by touching them that they weren't spinning. A simple reseating of the drive should help. Now whenever I boot it, it just boots right to the BIOS and super quickly. If that still fails connect it elsewhere. I can only see my bootable Windows USB which is set to Boot Priority #1. Biju Sebastian However, if you purchase a new drive, it should show up in the BIOS. I swapped in an old hard drive that I removed years ago to replace it with one of higher capacity, and the board was able to see it. Book about a female protagonist travelling through space with alien creatures called the Leviathan. Windows 10 - How to boot the system from USB drive/CD-ROM on the G11CD Desktop? Hi, Have you tried a different HDD in case yours is stating to fail? If it still does not work there then the drive is dead. 11/28/2019 by Same issue here. Jayeff, do you suspect a failed HDD? Conclusion. If you want to boot the system from USB drive/CD-ROM, you need to enter BIOS to set up configuration by holding the 'Delete' key or 'F8' key (choose 'Enter Setup' when the menu appears) after powering on the unit.. I removed the harddisk and refitted the same and this problem appears after some time. 7 Make sure its nice and snug and give it a little wiggle, then proceed to put the back cover back on and screw in all the screws. First check the connections and the jumpers for your DVD Drive. Luckily SATA is a standard format and you should be able to plug in as an additional drive in a average desktop. Could it be a problem with harddisk (internal) or problem with connector? Sometimes due to heat, the heat can make internals expand, then when shut off it contracts which causes things to become loose. -I formatted the hard drive, set Bios to Legacy mode, install fresh Windows 7-I upgraded it to windows 10 but can't use Uefi now So at this point I want to install a fresh copy of windows 10 in Uefi mode. I bought a similar board in ebay and upon removing the old one, I realised that the contact pins on the HDD board has been broken. The case where the hard disk is not detected is a hardware issue and requires you to have an understanding of BIOS. If the SSD is disabled, I can't enable the drive because the bios is SO bare bones that I can't Change SATA Controller Mode as there is no option like that in the BIOS. Craig: This doesn't sound like a BIOS problem whereas you'd have to update. I have cleaned the connections, tried a reflow of the daughter-board which has the SATA connector (and the motherboard too). I swapped in an old hard drive that I removed years ago to replace it with one of higher capacity, and the board was able to see it. Funny thing is they DO have a new Bios to solve that very problem for the P5A/B but that board even though similar is different than the P5A. will you assure me your answer so that i buy the adapter ? Hi Federico. Zombies but they don't bite cause that's stupid. Step 2. :/. It also can cause intermittent sound and usb problems. 1. Now whenever I boot it, it just boots right to the BIOS and super quickly. the HDD control board in my ASUS X555L connects to the main motherboard via contact. OK Windows sometimes doesn't see some hard drives. Conclusion. Unlikely in a laptop, but possible. Or the power to the drive failed because the connector came loose. If so, why it works fine sometimes. 4. So if there is not contact between the two boards.. the main motherhood which houses all main opponents cannot communicated with the hard-drive. If that still fails connect it elsewhere. Enter Setup and check system documentation to see whether the hard drive is detectable or if the … Also I tried the same HDD on a different computer, it works perfectly. When I run Windows, the second drive is not detected anywhere. Another observation made is that as long as I keep laptop on without moving it works perfectly once it gets booted. Bottom line is this is a very poorly constructed laptop with poorly engineered parts. I have a new Samsung 512GB Solid sate drive. I too was facing this problem actually the problem is in the connector , so best solution is to use hardisk caddy ,it will work perfectly I am using caddy only. I tried cleaning both SATA connection on the HDD and also the daughter board, and also I cleaned the main board and daughter board connection. Thanks for contributing an answer to Super User! 7. Hey everyone I was having the same problem on a Asus X556U. I don't have the resources to test the DVD drive in another PC now so I … If the SSD is disabled, I can't enable the drive because the bios is SO bare bones that I can't Change SATA Controller Mode as there is no option like that in the BIOS. I have finally found a permanent solution to this ASUS HDD problem. 10/11/2016 by Do firbolg clerics have access to the giant pantheon? @jbertuglia. 5 remove the drive gently by sliding it out of the SATA Port. Asking for help, clarification, or responding to other answers. Terms — BIOS doesn't recognize hard drive but Windows does First post, long time reader. What is the purpose? Try again. Turn on the system. I do not recommend the Asus R5XX model line, and will be going back to Toshiba. Hopefully someone can help me with the following: I just recently got a hold of an older PC that I wanted to use for test purposes with Windows 7. Does healing an unconscious, dying player character restore only up to 1 hp unless they have been stabilised? BIOS doesn't recognize my SSD but Windows 10 does Hi everyone, I have an Asus X571GD and I decided to upgrade my storage so I could have a HDD for my files and an m.2 SSD for windows and some games. I removed my Dvd rom and put my hard-rive in the caddy and connected. 05/02/2020 by MacBook in bed: M1 Air vs. M1 Pro with fans disabled, Book about a world where there is a limited amount of souls, Why battery voltage is lower than system/alternator voltage, Rhythm notation syncopation over the third beat. Then tied a new HDD… NOPE. Turns out you have the latest Bios for your P5A. Check to see if the hard drive is spinning. Thanks” Basic python GUI Calculator using tkinter. As there could be a hardware problem with some USB ports. It sees the USB drive if I try to boot off of that, but that is it. The issue isn't just the HDD. Hopefully someone can help me with the following: I just recently got a hold of an older PC that I wanted to use for test purposes with Windows 7. Hoping it's just the PCBs on the drives so I can bring them back to life. surancemkansi, Repair Pug 6 Examine the copper connections of the hard drive's pins, Take a clean rag and damp it with rubbing alcohol and lightly wipe both sides of the pins clean, wait to dry then reconnect the drive by sliding it back in gently into the motherboards SATA port. I watched the video and I fail to understand what is being done there. In Bios it shows "no drive" for the master drive position, but if I set it to user defined in the boot section, it shows the 1024 cylinders/heads (or something like that) and shows the type of drive (Samsung SP2514N) even though that drive doesn't show up on the main page of BIOS. I tried Linux and Windows 10 OS and in both cases issue with non detection of hdd is present. I know that I can use a HDD caddy on the DVD ROM, but I currently use a SSD on that caddy. Also I went to Disk Management and it did not even show up there. It doesn't detect in both BIOS and Win7. If that still fails connect it elsewhere. Biju Sebastian. 01/12/2019 by when pc powered on, it go to infomation stating reboot & select proper boot device or insert boot media in selected boot device and press a key.i almost forgot a hdd for a desktop pc Any way to automatically mark sharps where edges of UV maps are? The drives are seen in the bios on all computers. Ignacio Rubinetti, Hello I have the same problem. Please set BIOS to the default setting by the below steps: a. Why does my computer not always get to BIOS screen any more? Luckily SATA is a standard format and you should be able to plug in as an additional drive in a average desktop. If the hard drive does not show up in BIOS, gather as much information about your PC as you can and write it down.Such as the model and manufacturer of the drive, the manufacturer of the computer or motherboard, and the BIOS manufacturer as well as the version. Biju Sebastian. Accessibility. After reboot BIOS says that no bootable device are detected, then i check out my BIOS config then it appear my HDD not detected by the BIOS i also doesn't hear any harddrive sound like before. https://www.youtube.com/watch?v=DXrZd5cF... from this point Ground yourself to a Metal object frequently by touching anything metallic in color or conductive, a metal post, wire, or even a doorknob*, Do not scrub your feet, shoes, socks on the ground, or carpet*. Have you got an old one to try or access to an old one that you can borrow? It’s like it thinks the drive does not exist at all. To check to see if this is the cause of the BIOS not detecting the hard drive, follow these steps: Power off the computer. Faulty Hard Drive; If you have completed the above checks and procedures and the drive is still not properly detected, please attempt to use SeaTools for DOS (see the tutorial here) to test the drive. @biju. I then tried the 1TB drives again, and noticed by touching them that they weren't spinning. I have the same problem with my pc asus k555l ..have been struggling for months the problem is that I bought it brand new recently. I tried to boot off of a Macrium Reflect USB drive that I created for my other T100TA, and it sees the hard drive. If failed remove the drive and plug it back in. site design / logo © 2021 Stack Exchange Inc; user contributions licensed under cc by-sa. Try again. If it is shaken then bios found problem in detection of harddisk. Where does the law of conservation of momentum apply? The PC will not recognize the hard drive without Legacy mode enable. Or an old X556uv system board, 01/21/2020 by I did not try another HDD as sometimes (1 out of 4 boots) the bios detects HDD and works fine without any issue. It is both the HDD and the audio which disappear and which are both on the daughterbord. To learn more, see our tips on writing great answers. the HDD control board in my ASUS X555L connects to the main motherboard via contact. What happen with my laptop and what should i do to fix this problem. Step 1. There is no trace of the second drive, and rescanning for it doesn't find it. Conclusion: My old power supply fried them. That used a new motherboard, cable and power connection. I also had replaced the HDD board, but to no avail, so I will try what you have suggested. I tried different cables and ports - no dice. In this technique, when the user detects that the current USB port is not detecting the second hard drive in Windows. This morning i turned the laptop on and no HDD was recognized but after applying pressure above the connector of the HDD board (near alt car key) it booted normally after the second try. Can't access BIOS with HDD installed, Laptop won't boot and screen won't come on. I have cloned my C: drive (which is the boot drive) via a USB interface. Thanks for the info. If you have set CPU overclocking or Memory overclocking, the computer may not detect the hard disk or SSD due to overclocking instability. Wanted to add 2nd sata hard drive from my old system to transfer my files from old system to new system. This is the third hard drive I have tried in this machine and each time it’s the same issue; works for a short period of time and then the drive stops being recognized by the system at all. How did you fix it? It always detect DVD drive. The only way to find out is to change the HDD and see if the problem stays or goes. Solved. Hoping it's just the PCBs on the drives so I can bring them back to life. And then? Personally, I am inclined to agree with you, ‘Planned Self-Termination’. In the end, this looks like a serious design flaw in the laptop, 02/23/2020 by I tried the same hard drive on another computer and it also is not recognized. Then, try to connect it with some another USB port. But recently I noticed that one of the hard drives cannot be detected by Windows 7. ASUS laptop stuck in splash screen loop. I’m having the same problem. Unscrew all the necessary screws to remove the bottom panel, 3. However all of these steps would normally have worked, so, Kudos! but when I place the SSD into the C: drive slot the BIOS is blank and sees no drive… Drivers aren't enabled. Take out battery and unplug the power source. But i have new motherboard without IDE controller, and it didnt recognize in AHCI mode… It doesnt recognize on the old motherboard it AHCI mode too… I formatted the hard drive, erased the WRB area, did zeros filling, did not help. or did you replace the HDD board? If failed remove the drive and plug it back in. Just wonder what laptop models this caddy is compatible with. The drive is present on the USB interface and the cloned drive C: files are there. The HDD sometimes was not detected, I found out that the connector was not making proper connection all the time. While using Windows 10, accessibility of BIOS might seem difficult and for that very reason, I have attached the steps that one can follow to reach the BIOS when the hard disk is … so, I sacrificed an DVD for a hard-drive… my computer works fine… if I need to use a DVD or CD i will connect an external DVD drive. Conclusion: My old power supply fried them. Stack Exchange network consists of 176 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. 8 You can now re-insert the battery, then plug it into a power supply, 9 Press the Power button and it should boot and recognize the drive, Turned out to be faulty SATA daughter-board ribbon soldering points. Why was there a man holding an Indian Flag during the protests at the US Capitol? This was supposed to be an easy refurb for a friend, and it’s just turned out to be a money pit. Went to both the USA and Tiwan ASUS sites. rev 2021.1.8.38287, Sorry, we no longer support Internet Explorer, The best answers are voted up and rise to the top, Super User works best with JavaScript enabled, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site, Learn more about Stack Overflow the company, Learn more about hiring developers or posting ads with us, Asus A450LC BIOS Can't detect any harddrive, Podcast 302: Programming in PowerPoint can teach you a few things, BIOS won't boot my HDD (but it can see it). Any thoughts on what might cause this or how to fix it? Is the bullet train in China typically cheaper than taking a domestic flight? Your HDD dried. Have you tried doing this or your issue was solved the first time? Disc Manager did NOT see the drive at all. Repair guides and disassembly information for laptops manufactured by ASUS. Fails within 30 minutes of the install. It shows up in BIOS but not in Windows File Explorer. But same result, it works for some time and stops working. when I checked the bios I found that bios is not recognizing the sata hdd. It doesn't see the hard drive at all. Open the computer case and remove the data cable from the hard drive. Johannes Rohr. Johannes Rohr. Dog likes walks, but is terrified of walk preparation. 10/10/2016 by However, if you purchase a new drive, it should show up in the BIOS. If it still does not work there then the drive is dead. If the drive in question has failed but is connected to the PC (so don't pull any cables out before you check) then you'll see a none message next to it here. @benmop, hello good people. 08/01/2019 by If I switch off the system, if I am lucky, the system works without any issue. :/. Or you can even get a warranty replacement order from hard drive manufacturer to see if it works or not. I can only see my bootable Windows USB which is set to Boot Priority #1. Hope to hear from you. By any chance do you speak Spanish? my biostar n6853b motherboard doesn't detect my 500gb sata hdd ,but what's wierd ,the drive already has the OS (Win 7 ultimate)installed in it. Can an exiting US president curtail access to Air Force One from the new president? @repair_pug. My ASUS X555 lb laptop goes to bios while booting (looping) sometimes. HDD was scanned and says its error free. Right-click the hard drive that cannot be detected by Windows, select “Rebuild MBR”. I own a Computer shop and do all refurb and rebuilding but I also come across the same issues with this type, Yes very light on weight but I wouldn’t waste money To keep them on inventory, 08/21/2020 by When a hard drive is not initialized, you cannot save data on it. I go into BIOS but under BOOT, the SSD doesn't show up. So if there is not contact between the two boards.. the main motherhood which houses all main opponents cannot communicated with the hard-drive. Why would the ages on a 1877 Marriage Certificate be so wrong? hello good people. I replaced with the new board which did not work for some reason. And … In particular, I open the Computer Management -> Disk Management tool, and it only shows the first hard drive (and it's partitions). Period. The connections became really thin and they needed to be strengthened. Alright. If it does detect the DVD drive have you tried booting of a DVD to see if the SATA controller might be the issue? :-(, The soldering iron I used was not that good and the flux was bad, (besides the fact that I'm not that good at soldering SMDs), Any way the System board is ruined, can any one suggest a place to buy the SMD board to board connector? “Hello all, I am facing an annoying issue now, I have two hard drives in my computer. Rebuild MBR of the hard drive. Has your issue persisted? I have connections on my motherboard for 8 sata drives and am using only 6, which includes the DVD drive. Validate this by removing the drive and trying it in another computer or in an external eSATA/USB-to-SATA/firewire-to SATA/etc etc caddy. This will stop any power saving commands from being sent. Extra Tip: Format ATA/SATA Hard Drive to Make It Usable for Storing Data. Initialize hard drive and format it. c. Press 'F10' to save the BIOS setting, and click [OK] to reboot. Bought a replacement hard drive for this laptop and it will not show the drive after the first time I booted the device to install windows. The logic is her… The optical drive bay SATA connector is directly connected to the main motherboard. Laptops that are large in size can have 12.7 mm caddy whereas the smaller ones, 9.5 mm. 2. Windows 10 only saw the original C drive and the DVD drive - not the drive I added. Neither did Device Manager. I tried to boot off of a Macrium Reflect USB drive that I created for my other T100TA, and it sees the hard drive. Jake Bertuglia The PC will not recognize the hard drive without Legacy mode enable. I did clean the HDD and the computer boots in windows. BIOS sees DVD (sata) drive but Windows 10 does not. Locate the hard drive and unscrew the base screws holding it in. Even replaced the daughterboard, again without much success. Hello there, i am trying to boot from a GPT Hard Drive but it is not appearing as a boot option.If i convert it as MBR it does work,but i need in GPT.It can recognize GPT USB hard drives just fine. Instead of replacing the HDD board I just removed the DVD and bought a cheap HDD caddy. Turns out there is a ribbon connecting the SATA daughter-board and the motherboard on the Asus R556 series laptops which is faulty. Get a new drive (HDD or SSD), reinstall the OS and restore your data from backups. hi, i literally jts had this problem and found the cause to be the connector underneath the interface board was not making a proper contact all the time. The BIOS finds other hard drives just not this one. X550c - BIOS doesn't detect hard-drive as boot option at all Hi guys, I have an issue here. my recommendation is the hard-drive caddy.